FAQs

Frequently Asked Questions

Answers to these frequently asked questions are intended to provide brief information relevant to your child's health. If you would like to speak with us regarding any of these topics, do not hesitate to call us.

  • Are you accepting new patients?

    Yes, we always welcome new patients to our practice! 


    If your child is new to the practice and needs a well visit, please note that we need all prior records sent to our office before making your appointment. If the entire chart is unavailable in time, we ask that you please have your prior doctor's office fax the vaccine records and last well summary to our office in the meantime.

  • What days are you open?

    Our office is open Monday through Friday 8:30 AM - 5:00 PM.

  • How do I make an appointment?

    To make an appointment please call our office at (305) 853-0558. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

  • What is a Pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.


    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review a list of accepted insurance providers. If you do not see your insurance listed please call our office at (305) 853-0558.

  • How do we contact the after hours doctor?

    We have a provider on call 24 hours a day, please call our office at (305) 853-0558. This is for urgent or emergency purposes only. Refill of medications and referrals will not get handled after hours.


    Call 911 in the event of a life threatening emergency. 

  • How often does my child need to be seen in the office?

    Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

  • Why does my child need to receive vaccinations?

    Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 


    If you're apprehensive about vaccinations, please do not hesitate to contact our office.

  • What immunizations will my child receive?

    To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

    Immunizations Schedule
  • My child needs to see a specialist. What do I do?

    For non-urgent referrals: when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. Most referrals are completed electronically and submitted directly to the specialist's office. Please check with our office staff to determine if your insurance plan processes referrals electronically.


    For urgent referrals: when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.

  • When will I receive lab or test results?

    You will receive a call with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

  • How do I obtain a prescription refill?

    Please call your pharmacy for a prescription refills. Some medication refills require a patient visit. Please call our office at (305) 853-0558 and follow the prompts for our prescription refill line. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.


    Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

  • Can I meet my pediatrician before my baby is born?

    Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and providers. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expecting parent's page for more information.

    Are You Expecting?
  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

  • When should my baby start solid foods?

    As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with our providers at your well child visit.

  • What happens during a sick child visit?

    The goal of a sick child visit is to quickly diagnose the problem and start treatment that will help your child feel more comfortable. In addition to reviewing your child’s symptoms and medical history, a sick visit may include blood tests, a urine test, and a physical exam that includes checking your child’s heart, neck, throat, and ears.

  • When can I schedule a sick visit?

    If you’re ever in doubt about whether your child needs a sick visit, call our office at (305) 853-0558


    We offer same-day sick visits.


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